Privacy Policy

Thank you for using our Honest Hour Wellbeing Application. We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our App. By accessing and using the App, you consent to the terms and practices described in this Privacy Policy.

1. Information We Collect

a. Personal Information: We may collect personal information such as your name, email address, contact number, date of birth, and other relevant details when you sign up for the App or use its features.

b. Health Information: In order to provide effective counselling services, we may collect and process health-related information that you voluntarily provide to us. This may include information about your mental health history, current symptoms, treatment preferences, and any other information necessary to assess and deliver appropriate counselling services.

2. Use of Information:

a. Provision of Services: We use your personal information and health information to provide counselling services, deliver personalized content, and improve the effectiveness of the App.

b. Communication: We may use your personal information to communicate with you, respond to your inquiries, and provide updates regarding the App.

c. Research and Analytics: We may aggregate and anonymize data to conduct research, analysis, and improve our services. Such aggregated data will not personally identify you.

d. Legal Compliance: We may disclose your personal information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

3. Data Security:

a. We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

b. While we strive to safeguard your personal information, please understand that no transmission or storage of data over the internet can be completely secure. You acknowledge and accept this risk.

4. Third-Party Services:

a. We may engage trusted third-party service providers to assist in the operation, maintenance, and improvement of the App. These providers may have access to your personal information but are obligated to keep it confidential and use it solely for the purposes of providing the requested services.

b. The App may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party websites or services. We encourage you to review their privacy policies.

5. Data Retention:

a. We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

b. We may retain and use your information to comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Children's Privacy:

The App is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

7. Your Rights:

a. You have the right to access, correct, update, or delete your personal information. You can do so by accessing your account settings or contacting us.

b. You may withdraw your consent to the collection and processing of your personal information at any time. However, withdrawing consent may impact your ability to use certain features of the App.

8. Changes to the Privacy Policy:

We reserve the right to modify this Privacy Policy at any time. We will provide notice of any material changes through the App or by other means. Your continued use of the App after such modifications will signify your acceptance of the updated Privacy Policy.

9. Contact Us:

If you have any questions, concerns, or feedback regarding this Privacy Policy or our privacy practices, please contact us at:

Phone: +959792824522

Email: info@honesthourmm.com

Website: www.honesthourmm.com

Please read this Privacy Policy carefully and regularly check for any updates.